How can we help?
Support for Fix&Clean applications, Microsoft Store installation questions and general product enquiries.
Quick answers.
The app will not install or update
Restart Windows, confirm that Microsoft Store is signed in, install pending Windows updates and try again. Include the exact error code when contacting support.
Where will Microsoft Store updates appear?
Open Microsoft Store, select Library and use “Get updates”. Automatic update behaviour also depends on the Store settings on your PC.
I have a billing or refund question
Microsoft handles purchases, payment processing and Store refunds. Fix&Clean support can help identify the correct Microsoft support route, but cannot directly reverse a Store transaction.
What information should I include in a bug report?
Include the app name and version, Windows version, steps to reproduce the problem and the full text of any error. Avoid sending private files unless explicitly requested.
Does this website use cookies?
The supplied Fix&Clean website includes no analytics, advertising trackers or marketing cookies. The hosting provider may still keep standard security and access logs.