Privacy Policy

Website & support

1. Who we are

Fix&Clean is a software label used by CZOPP (MICHAL CZOPP), an independent UK software publisher. Privacy questions can be sent to support@fixandclean.uk.

2. Information you provide

If you contact support, we receive the information you choose to send, such as your name, email address, application name, Windows version, screenshots and problem description.

3. How support information is used

Support information is used to answer your request, reproduce technical issues, improve documentation and maintain service quality. It is not sold for advertising.

4. Website data

This static website does not intentionally load advertising trackers, marketing analytics or non-essential cookies. The hosting provider may process ordinary technical logs such as IP address, browser type, requested URL and request time for security and reliability.

5. Microsoft Store and Windows

Microsoft Store accounts, purchases, downloads, updates and payment processing, as well as optional Windows notifications, are operated by Microsoft and are subject to Microsoft's own privacy terms. Our applications do not receive any of that data.

6. Data retention

Support messages may be retained for as long as reasonably necessary to resolve the request, maintain a useful support history and meet applicable legal obligations.

7. Your choices

You may request access, correction or deletion of personal information held through support communication, subject to applicable legal and operational requirements.

8. Children

Our applications do not collect personal information from anyone, including children.

9. Changes and contact

If this policy changes, the new version will be published on this page with a new date. Email support@fixandclean.uk for privacy enquiries.

StayOnTop

StayOnTop has no network features. It does not collect, transmit or sell any data, and it contains no analytics, advertising or telemetry. Everything it saves stays on your PC.

• Window information. To place its pin, StayOnTop reads the position and size of windows and briefly examines title-bar pixels in memory. These images are never saved or sent anywhere.
• Picture and mirrors. Picture adjustments and live mirrors process what is on screen on your graphics card and show it straight back. These frames are never saved or sent.
• Screenshots and text recognition. Screenshot and copy-text commands capture a window or an area only when you use them. Screenshots are saved to Pictures\StayOnTop by default, or to a folder you choose. Text recognition uses the on-device engine built into Windows and places the text on your clipboard.
• Settings. Your settings, application rules, saved layouts and a short restart log are stored in your Windows user profile. Uninstalling the Microsoft Store version normally removes them too.
• Report a problem. This option saves a diagnostics text file on your desktop and opens a new email to support. Nothing is sent automatically: you can read the file and decide whether to attach it.

Support emails are handled as described under Website & support.

OLED Burn-In Protection

In short: OLED Burn-In Protection runs entirely on your PC. It has no account, no cloud, no ads and no telemetry. It never saves screenshots, and the optional camera feature is off by default and only ever sees a 32 × 18 grid of brightness values.

1. What the app does not do

• It does not send any data to us or to anyone else. The app has no online features of its own.
• It has no account, sign-in, cloud sync, advertising, analytics or telemetry.
• It does not save screenshots, camera pictures or recordings.
• It does not read window titles, the contents of windows, or which keys you press.

2. Screen analysis

To find areas of the screen that stay unchanged, the app uses Windows Desktop Duplication, only after you allow it. Each frame is reduced in memory to a small grid and compared with the previous one. The app stores only how long each region has stayed static (the heatmap and daily statistics), never the picture itself.

The optional Picture feature (off by default) processes each frame of the protected displays on the graphics card and shows it straight back on screen to change brightness, contrast or colour. These frames are never saved or sent.

3. Camera (optional, off by default)

Like the presence sensor in an OLED TV, the app can use a webcam to notice that nobody is in front of the screen and protect it sooner. This feature is off by default and the app works fully without it.

• When you turn it on, each camera frame is reduced in memory to a grid of 32 × 18 brightness values, compared with the previous grid and discarded.
• No camera picture is shown, saved or sent. The detector cannot recognise faces or people; it only notices that brightness changed.
• Inside the app you can open a live view of exactly that 32 × 18 grid, so you can see everything the detector sees.
• Windows asks for your permission before the camera is used, and you can withdraw it at any time in Windows Settings > Privacy & security > Camera. The camera light is on while the feature runs.

4. Keyboard, mouse and audio

While a screensaver, blackout, dim or display-off is on screen, the app watches for input only to know when to wake up. It notes that a key was pressed or the mouse moved, never which key, and stores nothing. It also checks whether sound is playing (without recording it) so protection does not start during a film or music.

5. Active program

The file name of the program in front (for example chrome.exe) and its display name are read to apply per-app rules and to offer a list of running programs when you create a rule. This information stays in the app's local settings.

6. Display settings

Features such as Night Read, taskbar dimming and brightness schedules change your display's colour ramp or ask the monitor to change its brightness (DDC/CI). These changes stay on your PC, and the app puts the taskbar, colours and brightness back when it closes.

7. Data stored on your PC

• Settings, rules and statistics are kept in a local database in your user profile.
• Technical log files (up to 5 MB) contain app messages such as display names and error codes, never screen or camera content.
• A settings export or HTML report is created only when you ask for it, in a location you choose or your Documents folder.
• Uninstalling the app from Windows removes the app and the data Windows keeps for it.

Support emails are handled as described under Website & support.

Disk Drive Cleaner Pro

In short: Disk Drive Cleaner Pro scans and cleans your drives entirely on your PC. It has no account, no cloud, no ads and no telemetry, and it never uploads file names or file contents. Nothing is removed without showing it to you first.

1. What the app does not do

• It does not send any data to us or to anyone else. The app has no online features of its own.
• It has no account, sign-in, cloud sync, advertising, analytics or telemetry.
• It never uploads, shares or keeps copies of your files. It reads file contents only on your PC and only for the features described below.

2. Scanning and search

To show what uses the space, the app reads the names, sizes, dates and attributes of files and folders on the drives you scan. Protected system locations it cannot read are skipped. Duplicate detection reads files of the same size only to compare them by a hash calculated on your PC; neither the contents nor the hashes leave it. Similar photos are found by turning each picture into a small fingerprint on your PC; versions of videos and other files are matched by their names. File previews use thumbnails from Windows. The instant search keeps an index of file and folder names (never contents) in a local database.

3. Cleanup

• Every item and its size is shown before anything is removed. Your own files go to the Recycle Bin; temporary files and caches you confirm are deleted.
• Developer cleanup finds build folders of code projects (such as node_modules or a Rust target) and can trim or remove them. To recognise a finished git worktree, it runs the git program already installed on your PC, locally.
• The optional weekly cleanup only removes temporary files, caches and project build caches marked safe, skips programs that are running and lists what it did in the cleanup history.

4. Cloud drives

For OneDrive, Dropbox, iCloud Drive and Google Drive folders on your PC, the app reads the same file information File Explorer shows, including whether a file is only in the cloud. It never downloads online-only files; previews come only from thumbnails Windows already has.

5. Disk health and activity

Disk health reads the condition, temperature, wear and power-on hours your drives report to Windows. The speed test writes a temporary file to the drive you choose and deletes it afterwards. Disk activity shows which running programs read or write, using the program names and counters Windows provides; this is not stored.

6. Notifications and start with Windows

Low-space, folder-growth and cleanup notifications are shown by Windows on your PC. The app starts with Windows by default so it can keep the history and notifications up to date; you can turn this off in Settings or in Windows.

7. Data stored on your PC

• Settings, scan history, the search index, the cleanup history and the list of code projects found by Developer cleanup are kept in one data folder in your user profile. The paths and names in them can identify you or your projects. Settings > Data & support opens the folder, and Clear history deletes the scan history and the cleanup history.
• Technical error logs (about 2 MB at most) and the newest five crash reports are kept in the same folder. They can contain folder names, never file contents.
• A report or export is created only when you ask for it.
• Uninstalling the Microsoft Store version normally removes this data too. Otherwise, exit the app and delete the data folder.

8. Report a problem

This option saves a diagnostics file on your PC, shows it in File Explorer and opens a new email to support in your own mail program. Nothing is sent automatically: you can read the file, which can contain folder names from your PC, and decide whether to attach it.

Support emails are handled as described under Website & support.